Find answers to common questions about our products, services, and policies.
To place an order, simply browse our products, add items to your cart, and proceed to checkout. You'll need to provide shipping information and payment details to complete your purchase.
We accept all major credit cards (Visa, MasterCard, American Express) and bank transfers. All payments are processed securely through our Tap payment gateway.
Standard shipping typically takes: 1-3 business days within Muscat city and 3-5 business days within Oman Expedited shipping options are available at checkout.
We offer a 30-day return policy for most items. Items must be unused and in their original packaging with all tags attached. Please contact our customer service to initiate a return. More Info
Once your order is placed, you'll receive an order confirmation with your unique Order ID. You can track your order status anytime using this ID on our Order Tracking page. We'll also send shipping updates with a tracking number once your package is on its way, which you can check on our website or the carrier's site.
You can create an account using either your email address or through Google Authentication for faster sign-up. Both methods are secure and give you full access to manage your orders, wishlist, and personal information. To change your account settings or password at any time, simply go to your profile in 'My Account' section.
